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Click on each
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We offer Intranet
application development. Intranet
application is to a larger extent seamlessly
integrated with ERP database. We use MQ
Series middle ware to achieve this.
We have developed product for e-mailing
iSeries spool file reports to internal or
external users. |
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We provide
services to integrate ERP application with
other application used in the organization.
These applications can be on iSeries or
Microsoft platform.
This facilitates data integrity and
productivity improvement in the
organization.
IT Consulting and Training Services
We consult manufacturing companies in the
following areas
- Use of IT in Business Process
Re-engineering
- Plant automation from IT perspective
- IT Project Management in areas of
ERP, CRM, SCM and other IT Initiatives -
Help the management in Planning,
Evaluation and selection of Vendors and
then manage the projects (wherever
required)
- Training to the User groups in areas
of IT
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We consult
manufacturing companies in the following
areas
- Use of IT in Business Process
Re-engineering
- Plant automation from IT perspective
- IT Project Management in areas of
ERP, CRM, SCM and other IT Initiatives -
Help the management in Planning,
Evaluation and selection of Vendors and
then manage the projects (wherever
required)
- Training to the User groups in areas
of IT
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We offer Knowledge
Management services using Lotus Notes. |
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We undertake projects for migration of
application from or to iSeries. Our
understating of iSeries DB2/400 and
application development environment and
availability of skills on Microsoft and web
technologies gives client advantage on both
ends.
The projects are executed with more
precision on terms of production delivery
and project time line. |
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Vritti’s has a
wide spread presence in Engineering and
Pharmaceutical manufacturing industry. We
offer ERP product support on MAPICS, BPCS,
Movex, JDE, SAP, Navision etc.
We have our own ERP solution designed to be
value of money solution. We have well
established manufacturing ERP practice.
We offer the following:
- Gap analysis between existing
application and planned ERP
- Configuration and Implementation
- User Training
- Add-on module development
- Integration with other applications
- Version upgrade
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Our team has core
expertise in Application development from
Conceptualization to Product Delivery. We
adopt Software Development Life cycle (SDLC).
We have developed variety of products on
iSeries and Microsoft platform.
This service can be offered in mix mode of
on-site and off-site. One or few persons are
deployed on-site who interface with client
and development team off-site. Our iSeries
server is used as Staging Server. |
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We
provide application support for standard ERP
application as well as homegrown
applications. This service can be provided
on-site or off-site. We have facility to
securely connect to client server. Based on
the requirement a team is allocated per
client.
On-site we deploy trained manpower, we
charge on man/month basis. Off-site we
charge based on time sheet. In off-site
model we offer 24x7 service support.
Based on client need we can replicate
Production Environment to Test Environment
on our server.
Production Support group handles a
production support ticket of one-week
duration. Activity longer than one week is
considered as a project and handled by
special project team thus ensuring
availability of production team to address
urgent Tickets.
Under this support we offer:
- Handling Ticket for application
enhancement/Bug fixing
- Data extraction to PC files as per
user requirement
- Fine tuning of processes to balance
processor load
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We offer both
onsite and remote administration of
Microsoft, Unix, iSeries Servers. Routine
activity of server administration can be
carried out 24x7 support very cost
effectively.
We have trained manpower on handling
Operating System related issues. In off-site
model this service is offered based on
number of issues raised.
We offer the following:
- User management
- Application access control
- System log review
- Batch job monitoring
- Planning of Job Queues and subsystem
- Backups
- Power on-off schedule
- Patches and OS upgrades
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We offer both
onsite and Offsite support on the following
Databases:
- MS SQL(All versions)
- Oracle (All versions)
- DB2/400s
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Help Desk service
is core of the Infrastructure Management
services. It will be the First Level support
for the client. Vritti will deploy a
HelpDesk Co-ordinator to attend to User
requests and then assign to the FM engineer.
Help desk management for small size
companies can be done remotely. Even the
help desk is remote it will manage the FM
engineer who will be on-site.
Vritti to use our in-house developed Help
Desk Application for:
- Attending and tracking user requests
- Call allocation
- Problem Solving
- Provide MIS
- Maintain and Track the hardware and
software Asset Inventory
Help Desk service can be Voice and/or
e-mail support. |
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Vritti to
provide support on the following:
- LAN Administration-User Additions,
Moves and Deletions
- WAN Administration-User Adds, Moves
and Deletions
- Print profile management
- Identifying and resolving
performance issues pertaining to LAN and
WAN
- Identifying and coordinating with
Vendors for issues related to networking
components like Switches, Routers and
Modems
- Structured Cabling management
- Coordinating with vendors for
Internet Bandwidth availability
- Tracking the performance of Internet
BW
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- Ensuring timely availability of
PC's, Printers etc as per company policy
- Allocating the PC's and Printers to
employees as per company policy
- E-mail management as per company
policy
- Tracking and controlling the Desktop
applications so that machine is Virus
free
- User Training in the areas of
performance management and backup
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- Invite quotations as per company
policy and submit it to the management
- Liaison and follow-up with the
respective Vendors for solving hardware
and software issues
- Tracking AMC’s and alerting the
management accordingly
- Consumables purchase and management
- Ensuring Vendors delivers support as
per AMC Contracts
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- Backup Management: Taking Backup and
maintaining the backup as per company
policy
- Assisting in preparing security
Policies for the desktop, network and
application access
- Administering and controlling the
security policies
- Coordinating with vendors for
getting the right solutions for Network
Security, Gateway Security and Desktop
Security
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